Client Relations Specialist

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ABOUT US

We serve a variety of industries and have an impressive history of growth since our founding in 2011. Our company has created a place where individual contributions are valued and appreciated. Our culture is highly customer focused with a “can-do” attitude, bringing a special blend of service to customers that has fueled by demand for our specialized services. The opportunity to get on board a high-energy, dynamic and fast-growing organization is now, and we are looking for only the best people to be on our team!

JOB SUMMARY

Our Client Relations Specialists handle important administrative tasks such as job processing and act as an extension of the sales team.  Provide first-class sales by answering questions clients have about our services and scheduling.  Act as an expert in selling services to consumers that meet their needs.  Provide support for the project managers and field technicians, coordinate schedules, and perform administrative functions.  Act as a liaison between clients, tenants, brokers, contractors, and tech/business development teams.  

QUALIFICATIONS

Must be extremely detail oriented with fast & accurate keyboard skills to record information into our scheduling software.  Provide professional phone etiquette. Excellent interpersonal, organizational, and written/verbal communication skills. Basic understanding of Microsoft Office including Outlook & Teams.  This position is full-time, Monday-Friday 8:00 AM -5:00 PM, in our Lake Oswego office.  Prior customer service experience preferred, but not necessary.  To apply, please send your resume with a brief cover letter describing why you would be a good fit for our company to julie@certifiedie.com.

COMPENSATION

$16 – $20 Hourly rate (commensurate of experience)

30 day, 90 day, yearly reviews

Medical/Dental (CIE will pay 50 percent medical after 90 day probation; Dental is available)

401k after one-year, guaranteed match up to three percent of your annual earnings and an additional elective three percent