Client Relations Specialist

We are looking for a Client Relations Specialist to manage important administrative tasks such as scheduling services and acting as an extension of our project management team.  Candidate’s background must be in customer service; working in an office environment is a plus.

We serve a variety of industries (real estate, homeowners, and property management).  Our culture is highly customer focused with a “can-do” attitude and the owners of this company quite honestly spoil us!

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JOB SUMMARY

Our Client Relations Specialist will provide first-class customer communication by answering questions clients have about our services.  They provide support for the project managers and field technicians, coordinate schedules, and perform follow up tasks, scheduling, and data entry. Act as a liaison between property owners/managers, sub-contractors, real estate brokers, and tech/business development teams.

QUALIFICATIONS

Must be extremely detail oriented with fast & accurate keyboard skills to record information into our scheduling software. Provide professional phone etiquette. Excellent interpersonal, organizational, and written/verbal communication skills. This position is full-time, Monday-Friday 8:00 AM -5:00 PM, in our Lake Oswego office. Prior customer service experience preferred, but not necessary. 1-2 years of working in an office is preferred.  

COMPENSATION

$18 – $20/hour with scheduled payrate increases based on performance

Training provided with 30-day, 60-day, and yearly reviews

Medical/Dental (CIE will pay 50 percent medical after 90-day probation; Dental is available)

401k after one-year, guaranteed match up to three percent of your annual earnings and an additional elective three percent

Job Type: Full-time

Certified Indoor Environmental is an Equal Opportunity Employer

TO APPLY

Please send resume and cover letter to info@certifiedie.com